DEBTOR ENQUIRY

HAVE YOU RECEIVED A DEMAND FROM KENTS COLLECTIONS?

If you have received a demand from us and are not sure what to do, we offer the following information:

1)
The demand will usually be issued because our client named on the letter you received, has an account which has not been paid.

2)
The main reason we have found for non-payment is financial difficulty. If you genuinely are having difficulty paying your account, then DO NOT IGNORE THE DEMAND. Whilst it is a matter for individual clients, most will accept some type of payment plan to pay the debt off provided you respond BEFORE the date of expiry as stated in the letter.

3)
If you have a genuine dispute with the account, again DO NOT IGNORE THE DEMAND. We suggest that you either fax or email the details of your dispute together with any proposal for payment to our office BEFORE the expiry date. If you do so, until you here from us again, the time limited for responding will be extended until a further deadline is allocated (if applicable).

4)
The nature of this business is debt recovery effected by the filing of court proceedings (ie you may be sued.) If this happens and a judgment is entered against you, your details will be registered automatically with Baycorp P/L (CRAA) and will remain on your personal file for many years. This will effect your ability to obtain credit in the future. We strongly suggest that you make every endeavor to avoid this happening. If court proceedings are filed, the amount you have to pay will increase as costs will also be claimed.

5)
You of course have the right to defend any claim filed against you. Our aim is a fast resolution for our client so if there is a genuine dispute, don’t wait until it goes to court TALK TO US NOW. It may be able to be resolved.

6)
Our contact details are available via the link below. Let us know your position and what can be done to finalise the matter as soon as possible.

Contact Us